Refund policy
Warranty Coverage
Rawayate KPK fully trusts the stitching and upper quality of its Peshawari Chappals.
If the stitching of your chappal comes off or there is any issue with the upper portion, you can claim a replacement within 2 months from the purchase date.
Replacement Conditions
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Replacement will only be given in case of a manufacturing defect.
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You must have the original box and packaging in which you received the parcel.
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Products will not be replaced for wear & tear (damage caused by daily use).
How to Claim
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Send your order number along with clear pictures of the defect on WhatsApp/Email.
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After verification, we will send you a replacement pair of chappals.
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The product must be returned in the original box only.
Delivery & Processing
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Replacement delivery will be completed within 5–7 days.
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Return courier charges will be covered by the brand (only in case of warranty defects).
Customer Commitment
Our aim is to provide you with the best quality and trustworthy service. For us, you are not just a customer – you are a part of the Rawayate KPK Family.